Hicks Family Lawyers, PLLC
Effective Date: August 18, 2026
Last Updated: August 21, 2026
Part I — Privacy Policy
1. Introduction
Hicks Family Lawyers, PLLC (“the Firm,” “we,” “us,” or “our”) respects the privacy of visitors to our website and of the individuals who contact us. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the choices available to you.
This policy applies to hicksfamilylawyers.com and the communications channels we operate, including email and text messaging.
2. Legal Notice
The information contained on this website is provided for general informational purposes only and does not constitute legal advice. The application of the law depends on the specific facts of each matter and on the procedures of the court in which the matter is pending. Use of this website, submission of a contact form, or communication with the Firm does not create an attorney–client relationship. No attorney–client relationship is formed until the Firm and the client have executed a written engagement agreement.
3. Information We Collect
We collect the following categories of personal information:
Information you provide directly. When you complete a contact form, request a consultation, subscribe to firm updates, or otherwise communicate with us, you may provide your name, email address, mailing address, telephone number, and a description of the matter about which you are contacting us.
Mobile and text messaging information. If you consent to receive text messages from the Firm, we collect your mobile telephone number and a record of your consent, together with the messages exchanged between you and the Firm.
Information collected automatically. When you visit our website, we and our analytics provider may collect your IP address, browser type, device type, operating system, referring page, pages viewed, and the dates and times of your visit.
We do not knowingly collect Social Security numbers, financial account numbers, or government identification numbers through this website. Please do not submit that information through our web forms.
4. How We Use Your Information
We use personal information for the following purposes:
- to respond to your inquiry and to follow up with you by telephone, email, or text message;
- to schedule, confirm, and remind you of consultations, appointments, and court settings;
- to provide legal services to clients of the Firm and to administer client matters;
- to perform conflict-of-interest checks required by the Texas Disciplinary Rules of Professional Conduct;
- to send firm updates or newsletters where you have requested them;
- to operate, secure, maintain, and improve our website; and
- to comply with our legal, regulatory, and professional obligations.
5. Text Messaging and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use your mobile telephone number only to communicate with you about your inquiry or your matter, and only where you have consented to receive text messages. Consent to receive text messages is never a condition of retaining the Firm or of receiving legal services.
You may opt out of text messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us using the details in Section 15. Message and data rates may apply. Message frequency varies.
Text messaging is not a secure or confidential channel. Please do not send confidential or sensitive details about your matter by text message. See Section 12.
Full terms governing our text messaging program are set out in our Text Messaging Terms and Conditions.
Text Message Program Disclosure
The following disclosure applies to our text messaging program:
- Brand. Text messages are sent by Hicks Family Lawyers, PLLC.
- Messaging topic and intended use. We send text messages relating to your inquiry or your legal matter, including responses to consultation requests, appointment scheduling and reminders, reminders of hearings, mediations and other court settings, requests for documents or information needed for a matter, case status updates, and billing and payment reminders. We do not use the Program for marketing or advertising, and we do not send promotional or solicitation text messages.
- Message and data rates. Message and data rates may apply.
- Message frequency. Message frequency varies. The Program involves recurring messages.
- Opt out and support. Reply STOP to opt out of future messaging. Reply HELP for more information, or call (346) 654-0577 or email [email protected].
- Privacy Policy and Terms and Conditions. This Privacy Policy is available at https://hicksfamilylawyers.com/privacy-policy/. The text messaging Terms and Conditions are available at https://hicksfamilylawyers.com/sms-terms/.
6. How We Share Information
We do not sell, rent, or trade your personal information. We do not share your personal information with third parties or affiliates for their own marketing or promotional purposes.
We share personal information only in the following limited circumstances:
Service providers. We use vendors who perform services on our behalf, including website hosting, email delivery, text messaging delivery, practice management, document storage, and analytics. These vendors may access personal information only as necessary to perform those services, are contractually required to keep it confidential, and are prohibited from using it for their own purposes.
Professional necessity. Where required to provide legal services, we may share information with courts, opposing counsel, co-counsel, experts, mediators, and other participants in a matter, consistent with our duty of confidentiality under Texas Disciplinary Rule of Professional Conduct 1.05 and with your instructions.
Legal requirement. We may disclose information where required by law, subpoena, court order, or other legal process, or where necessary to establish or defend legal claims, enforce our terms, or protect the rights, property, or safety of the Firm or others.
Business transfer. In the event of a merger, acquisition, or transfer of the Firm’s practice, client and prospective client information may be transferred as part of that transaction, subject to the confidentiality obligations owed under the Texas Disciplinary Rules of Professional Conduct.
7. Cookies and Analytics
Cookies are small files placed on your device by a website. We use cookies to operate the website, remember your preferences, and understand how visitors use our site.
We use Google Analytics to compile aggregate statistics about site traffic and usage. Google Analytics may set first-party cookies and collect the information described in Section 3. Information about Google’s practices is available at policies.google.com/technologies/partner-sites, and you may opt out using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout .
You may set your browser to warn you when a cookie is being placed, or to refuse cookies altogether. If you disable cookies, some features of the website may not function properly.
We do not serve advertising on this website and we do not permit third-party behavioral advertising or the use of your information for cross-context behavioral advertising.
8. Do Not Track and Universal Opt-Out Signals
We honor browser-based Do Not Track signals and recognized universal opt-out mechanisms, including Global Privacy Control. When such a signal is received, we treat it as a request to opt out of any processing of your personal data for targeted advertising.
9. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These include encryption of data transmitted to and from our website using Transport Layer Security (TLS), access controls limiting access to personnel who require it, and regular monitoring of our systems for vulnerabilities.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, and you transmit information to us at your own risk.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal, regulatory, and professional obligations. Client files and matter records are retained for the period required by applicable Texas law and by our professional obligations to clients. Records of text message consent and opt-out requests are retained as required by applicable telecommunications law.
11. Children’s Privacy
Our website and services are directed to adults. We do not knowingly collect personal information from children under 13 years of age, consistent with the Children’s Online Privacy Protection Act. Our text messaging program is available only to individuals 18 years of age or older. If we learn that we have collected personal information from a child under 13, we will delete it.
12. Confidentiality of Communications
Information you send to the Firm before an attorney–client relationship is established may not be protected as confidential. Do not send confidential or time-sensitive information through this website, by email, or by text message until you have received written confirmation from the Firm that an attorney–client relationship exists.
Ordinary email and text message are not secure channels. If your matter requires the exchange of sensitive information, please contact us and we will send it, or arrange for you to send it to us, by encrypted email.
13. Your Privacy Rights
Texas Residents
Under the Texas Data Privacy and Security Act, Texas residents may have the right to:
- confirm whether we are processing their personal data and access that data;
- correct inaccuracies in their personal data;
- delete personal data they provided or that we obtained about them;
- obtain a portable copy of their personal data; and
- opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions producing legal or similarly significant effects.
We do not sell personal data, and we do not process personal data for targeted advertising or for profiling.
To exercise these rights, contact us using the details in Section 15. We will respond within 45 days, which may be extended by an additional 45 days where reasonably necessary. We may need to verify your identity before acting on a request. Certain records held by the Firm are subject to the attorney–client privilege, the attorney work product doctrine, or professional confidentiality obligations, and may be exempt from disclosure or deletion.
If we decline your request, you may appeal by contacting us at the address in Section 15. We will respond to an appeal within 60 days. If your appeal is denied, you may submit a complaint to the Texas Attorney General at https://texasattorneygeneral.gov/consumer-protection.
California Residents
Consistent with the California Online Privacy Protection Act, visitors may browse our site anonymously, our Privacy Policy link is displayed on our home page and site footer and contains the word “Privacy,” and changes to this policy are posted on this page. California residents may request access to or deletion of their personal information using the contact details in Section 15.
14. Email Communications
We collect email addresses in order to respond to inquiries, communicate with clients about their matters, and, where you have requested them, send firm updates.
We do not use false or misleading subject lines or sender addresses. Commercial email from the Firm includes our physical address and a means of unsubscribing. We honor unsubscribe requests promptly. You may unsubscribe using the link at the bottom of any firm email or by contacting us directly.
15. Contact Us
Questions about this Privacy Policy may be directed to:
Hicks Family Lawyers, PLLC
4201 Main St, Suite 412
Houston, TX 77002
Telephone: (346) 654-0577
Email: [email protected]
16. Data Breach Notification
In the event of a breach of security involving sensitive personal information, we will notify affected individuals without unreasonable delay and in accordance with Chapter 521 of the Texas Business and Commerce Code and other applicable law.
17. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Material changes affecting how we use personal information will be communicated to affected individuals where required by law. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.